It can be frustrating when you want to relax after a long day, but when you turn on your Samsung TV, you’re met with a black screen. You hear the sound coming from the TV, and you’re sure you can change the channels too, but there’s no picture on the screen.
If this is happening right now to your TV, you’re experiencing the Samsung black screen of death. No need to panic, because we got all the tried and tested ways on how to fix the black screen of death at home.
5 Ways to Fix The Samsung TV Black Screen of Death
Fix #1: Check on Your Cables
To fix the Samsung TV black screen of death error, the first thing you can do is make sure all of your external cables are properly connected.
The best way to check is to unplug all the cables then connect them back as tightly as possible. You’ll want to pay the most attention to the power cable and the power supply. It goes without saying, but if the power source is weak, the TV won’t work at full capacity. You can do a soft reset by unplugging the power cable from the power outlet. Wait for a minute, and plug the power cable in again. You can also try a different wall outlet to see if it gives the same result.
If you’ve plugged all the connections correctly, but you’re still getting a black screen, inspect the cable connections themselves. Try to see if the wires and ports are faulty or damaged. Your HDMI cable, coaxial cable, HDMI port, and other ports should be in good shape. If not, you’ll have to replace the cables or take your Samsung Smart TV to a specialist to replace the port.
Fix #2: Inspect Your Sources
An external device could be the culprit that’s causing a black screen issue.
Press the menu button on your TV remote and see if it comes out clearly on the screen. If it does, that means your Samsung smart TV and the TV screen are fine. The issue could be the external sources it’s been plugged into.
Sources are extra accessories connected to your TV that give you the shows you want to watch. These could be your Cable Box [1], Amazon, SAT box, DVD player, etc. Sometimes, these external connections interfere with your screen and make your weekend.
Make sure your sources are functioning properly by turning them on and off. That should trigger the reset process in the source box. If that doesn’t work, try connecting it to another TV just to double-check if it’s defective or broken.
(Want more troubleshooting options for your smart TV? Well, you can check the Samsung TV service menu guide here to get all the settings for your TV)
Fix #3: Make Sure Your Samsung TV Input Is Correct
You might experience the black screen of death issue because you’ve set the TV to the wrong source input. All of the input and output sources should be aligned for the TV to function correctly.
To check if it’s the correct input, press the source button on your TV’s remote control to see all available TV input settings. Ensure all the TV inputs are set correctly. You can switch the inputs one by one and confirm if all of them are well connected.
*Pro tip: Another thing you could look into is your sleep timer settings. Sometimes, Samsung TVs encounter the black screen issue when the sleep timer, power saving mode, or energy saving mode is on. The TV’s effort to save on energy consumption might be the culprit of the black screen issue. Try to turn off the sleep timer or power saver mode in your TV’s settings and see if it fixes the black screen error.
Fix #4: Update Software
Samsung regularly updates their devices, so you always have to make sure you’re on top of the updates of your TV firmware. There’s a good chance that an outdated firmware is the cause of why your TV screen turns black.
You don’t want to be outrun by the latest firmware version being used by Samsung Smart TVs, leaving you to think your device is obsolete when it needs an upgrade. Although Android devices in general don’t remind users to update the software installed on their devices, it’s a different story if your TV’s firmware is currently the 2014 version in 2021.
Here’s what you have to do:
- Press Menu button on your Samsung remote
- After the menu appears, go to TV Settings and choose Support
- Select Software Update – Update Now
All available updates will begin downloading and installing. Once the update is finished, your TV will reboot automatically. So, don’t be alarmed when you see your Samsung TV screen automatically shut off. Give it a few minutes to come back on, and your black screen should be fixed.
Fix #5: Try a Hard Reset
The last thing to try before seeking professional help to fix your Samsung TV screen is to do a factory reset. This should wipe all the data clean, including any bugs or issues and take it back to how it was fresh out of the factory. Before you do this, remember that a hard reset erases all the TV’s data.
Here’s what to do:
- Press Menu on your remote.
- Click on Settings. Select Support, then Self-diagnosis option.
- Choose Reset.
- You will have to input a PIN. If you changed the PIN, input your PIN. Otherwise, the default PIN is 0000.
- The TV will reboot. Follow the on-screen instructions to set up your TV again.
Conclusion
As seen in this guide, these were a few ways to fix Samsung TV black screen of death issue from home! Remember that your last option will be to bring it to a professional if these basic fixes don’t work. If it’s not loose connections, cable issues, incorrect settings, the wrong input, or a power saver / energy saving mode issue, it could be a hardware failure from a bad driver board or a faulty TV panel.
Our technicians hope that this article was helpful and that you can start watching without any hassle soon.
If you are having Samsung device problems, these pages below might help you:
