Is Your Samsung TV Volume Not Working? Here’s How You Can Fix It

Imagine just wanting to unwind after a long day watching the final episode of your favorite shows on your Samsung TV only to find out that the volume isn’t working.

You are not alone in this frustrating dilemma, this is why our team listed all the quick and easy fixes for when you find the volume isn’t not working on your Samsung TV.

Immediate Fixes

Here are some immediate solutions for your Samsung TV volume not working:

Samsung QN32Q50RAFXZA 32-inch Smart QLED TV

Fix #1: Power Cycling Your Samsung TV

Your TV may be having issues launching properly. This prevents the volume control from functioning correctly. Here’s what you should do:

  1. Turn your TV on and let it run for 5 minutes.
  2. Turn it off, unplug it, and wait for 10 minutes.
  3. Plug it back in and turn it on.
  4. Check if the issue persists.

Fix #2: Run an Audio Diagnostics Test

Your Samsung TV should have a built-in audio diagnostic test. Where you’ll find it on the support menu depends on your TV’s make and model though.

Simply follow these steps:

  1. Press Menu on your remote.
  2. Select Support.
  3. Choose Self Diagnosis.
  4. Select Sound Test.
Samsung TV Software Update

Your TV should play a melody out of its internal speakers. If you hear it, the audio problem isn’t related to your TV’s hardware. If you don’t hear it, your television may have some damaged components

Other Fixes

Here are some more quick and basic solutions in case the previously mentioned fixes don’t work.

Fix #3: Check if Your TV Is Muted

What you’re experiencing might not be a problem at all. Simply press the Mute button on your remote!

Fix #4: Check Your TV’s Input Settings

Your Samsung TV’s audio source might be set to a component that’s inaccurately matched. Simply press Source on your remote and cycle through the available inputs to check!

Samsung QN60Q60AAFXZA Ports

Fix #5: Check for a Connected Headset

Do you play video games on your TV and use a headset? If so, you may have left your wired headphones connected to the audio out jack. Simply remove it from the port.

If not, check the headset port for any foreign object. Your TV may be detecting something that prevents the TV’s audio from routing properly.

Fix #6: Check Your TV’s Physical Connections

Check all the connections between your Samsung TV and any external hardware (e.g. your gaming console, speakers). Make sure they are properly plugged to the right ports!

Samsung TU7000 Crystal UHD 4K TV

Fix #7: Check Your TV’s Sound Settings

Check what output channel you selected for your sound. If you’re using external speakers, adjust the appropriate setting. If not, you may have disabled the TV’s internal speakers. To check, simply go to the audio settings of your TV!

Other Scenarios

Here are some other issues Samsung TV owners experience along with their fixes:

Is Your Samsung TV’s Volume Control Locked?

Your issue could be having the volume control of your Samsung TV stuck. To unlock it, you must reset the pin/code to its default setting of 0000.

Here’s how you do it:

  1. Press the Power button.
  2. Mute your TV.
  3. Press the numbers 8-2-4.
  4. Press the Power button again.
Person Using Remote on TV

Doing this should reset your Samsung TV to default. Once that’s done, simply go into your menu and turn off the V-chip/Parental lock.

Does Your Samsung TV Volume Increase on Its Own?

If it’s an instance where your TV’s volume increases on its own, it could be its Intelligent Mode Settings. It controls your television’s sound based on the noise within the room.

Here’s how you turn it off:

  1. Go to General in your TV’s settings menu.
  2. Select Intelligent Mode Settings.
  3. Just turn it off.

Does the Volume Turn Down by Itself?

This is also an issue some Samsung TV owners encounter. It can also be solved by the previous solution.

If it doesn’t work though, it could be your HDMI Input Audio Format [1]. Here’s how you can address the issue:

  1. Go to your TV’s settings menu.
  2. Go to Sound.
  3. Choose Expert Settings.
  4. Select HDMI Input Audio Format.
  5. Change Bitstream to PCM.

Conclusion

Having your Samsung TV volume not working can be a headache and sending it in for repairs should be your last resort. Our team hopes this guide has helped you out.

Writer

Willie Greer
Willie Greer
Willie Greer is the founder of The Product Analyst. A cinephile, he has made it a personal quest to achieve the awesomest home theater possible. He now shares what he has learned through the years on the site, and has enlisted the help of tech-savvy colleagues in providing more insight about today’s most sought-after gadgets.