If your Samsung TV doesn’t turn off, pressing the power button on your TV is the most obvious quick fix.
But there are times that the TV continues to play after several attempts of shutting it down. Here are three 2-minute quick fixes you can do to solve your issue.
3 Quick and Easy Fixes
Fix #1: Change Your Remote Control Batteries
Is your remote still running on the default batteries it originally came with? This might be the one causing the problem. Here’s what you should do:
- Buy a new set of AA or AAA batteries. Make sure these are high-quality batteries, so it lasts you longer.
- Replace your old batteries with the new pair you bought.
- Reset your TV by unplugging the power cord and wait 5 minutes.
- Turn it back on and test your remote.
Doesn’t work? Head over and follow Fix #2.
Fix #2: Reset Your Samsung TV
Sometimes, your Samsung TV builds up a residual charge or runs low on memory. This results in glitches, freezes, inability to open apps, and of course, your TV not turning off. Luckily, there are 2 ways to reset your Samsung TV:
- Unplug your Samsung TV cord and wait for 30 seconds. Then, plug it back in and you’re set.
- Press and hold the power button on your remote for 5 seconds until the TV turns off and back on.
We can’t guarantee Quick Fix #2 will solve your issue, and if it doesn’t, follow our alternatives below.
Fix #3: Reset Your Remote Control
If your Samsung TV will not turn off again, resetting your remote control might work. In this case, try checking your batteries. They may be loose or you didn’t install the batteries properly.
It’s rare for this to happen, but you can never be too sure. To reset your remote control, simply remove the new batteries you bought and insert them again [1].
Important: Make sure the (+) and (-) symbols on your remote match the (+) and (-) parts of the battery.
If None of Those Fixes Worked, These Tips Will Help You
While it may be possible that your remote control already works, there may be a few interferences preventing it from doing so, such as:
- Your TV needs to be paired with your remote again: To fix this, press the “Return” and “Extra” buttons at the same time while your TV is on. This will activate the syncing process.
- Check if there are any objects blocking your TV sensor. If there are, remove them.
3. Is the remote sensor on your Samsung TV clean? You may need to wipe off any dust. It’s rare for this to happen. But there may be foreign objects that were accidentally stuck or placed on the sensor. If you see one, remove it.
4. Test your remote control to see if it emits a signal. To do this, use your phone’s camera and position the emitter of your remote in front of your phone. Press the power button and watch out for a red light. If you see a red light, your remote control is working. If not, it could be defective.
5. Believe it or not, any fluorescent or overhead light near your TV can cause interference with your remote control’s signal. Turn these off.
6. Finally, make sure your TV software is updated. Sometimes older software may cause this error, so go to the back of your TV and look for a small controller. Use this controller to navigate through the Samsung menu and update your software.
Your Last Resort
If these quick fixes and tips aren’t enough, it might be time for you to get professional help. Still, rare cases like these do happen. And it might mean:
- You need a new remote control.
- Your TV has a hardware issue that requires a physical checkup.
If this happens, you can contact Samsung support.
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