TCL is one of the best electronics companies for manufacturing TVs. Although these TVs are high-quality, they can present some issues at the time you least expect. Sometimes, the user may not know how to deal with these issues when they arise. If you have been experiencing problems with the internet, video, or audio, our experts will discuss methods to troubleshoot your TV.
Common TCL TV Errors and How to Fix Them
Common TCL TV problems experienced include no internet connection, no video or picture, TV not turning on, TV apps crashing, etc. These problems can be fixed easily if you abide by the following steps below:
#1: No Internet Connection
As our technical team mentioned, your TV’s inability to connect to the internet is one common issue users face. It’s not just peculiar to TCL but other brands as well. Should you experience this, check if the cause is the router or the TV itself. These two things can cause the WiFi to have an unstable connection.
If the TV and the router are too distant from each other, you should bring them closer. If bridging the distance isn’t possible, our team recommends getting a WiFi repeater to boost the signal.
If the WiFi connection is good, but can’t stream videos, connect with your smartphone to the WiFi. If it’s working, then your TV is faulty. You can turn off the TV, unplug it from the power source, and restart the TV after a while. Once it boots up, try connecting to the WiFi.
If it isn’t, then your router is probably at fault. Turn off the router, unplug it from the wall outlet, and restart it. Should the issue persist, contact your ISP.
#2: No Video or Picture on the Screen
This issue usually arises from plugging into the wrong video input or using a faulty cable. So, make sure that you plug the cable into the right port. Replace the cable if you find it faulty.
#3: Not Turning On
Our experts suggest you check the battery of the remote. If dead, replace them with good quality batteries. Alternatively, you can try turning the TV on from the switch behind.
If none of the solutions are working, try connecting the TV’s cable into another power outlet or contact an expert technician.
#4: TV Light Blinking
The TV’s LED ought to remain solid white it’s on standby mode. If it’s on, the LED should blink before going off. If it constantly blinks, remove the remote batteries, put them back on, and tap on any button.
If the issue remains unresolved, switch off the TV and disconnect the cables. Then plug them back.
#5: TV Apps Crashing
If the app crashes after launching it, clear the cache [1]. If your TV is Roku, Select Menu > Home, tap the home button five times, and press up. Select Rewind twice, press Fast Forward twice, and wait for seconds for your TV’s cache to be cleared.
If you need to clear the cache on your TCL Android-compatible TV, press Home and open Settings, Select Apps > the app you want to clear the cache. Scroll to Clear Cache and tap OK. If the problem persists, uninstall the app, reboot, and reinstall it.
#6: No Audio
If your TV has no audio, there are different places to check out where the issue lies. First, check if the volume on the TV is low or set to mute. If it is, you have to unmute it and increase the volume.
If you noticed the problem while streaming a video from an app, check if other apps have the same issue. If the issue is general, reboot the TV. If you are playing from a USB port, the video could be corrupt.
If you experience the same no sound problem with HDMI devices, check if the cables are connected properly. Adjust the volume control if the volume is low.
#7: Delayed or Muffled Sounds
Delayed sounds can interrupt your viewing experience. To fix this issue, go to Settings > Audio > Change the Audio Delay.
#8: TV Restarting
The power supply could be the problem here. Unplug the TV’s cable and plug it into another outlet.
#9: Remote Not Working
The TV remote may not work if it’s new. This means that you’ll have to pair it with your TV to get it working. There are two remotes you can get – the enhanced, with the pairing button present and the standard.
To pair your TCL TV with a standard remote, maintain a reasonable distance with no interference. Point the remote to the TV and press the power button. If an action is made, you’ve successfully paired both devices.
(Want to find out how much power your TV needs? Here is a dedicated page about how many watts a television uses to understand more about your device)
Conclusion
Experiencing a TCL TV problem once in a while is not uncommon. The battery could suddenly die, the video could play in the background, or the audio could stop instantly. What’s important is learning how to fix the issue without hiring anyone. Therefore, the reason our team of experts came up with this article.
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