New users may think that if their Samsung soundbar stops working, it’s time to get a replacement—but that’s not always the case. Did you know that some of these issues can be resolved by basic troubleshooting?
Read along as our sound engineers enumerate the fast and easy fixes you can try even without prior technical knowledge.
Why Isn’t My Samsung Soundbar Working?
There’s a long list of reasons why your Samsung soundbar won’t work, but most of these are caused by bad connections. Other than that, you could also encounter audio issues because of hardware malfunctions and wrong configurations.
What to Do When Your Samsung Soundbar Isn’t Working
Before concluding what technical issues you’re currently having, we recommend doing these steps first:
1. Disconnect all the cables from the device. If the cables aren’t connected well or plugged in the wrong ports, it could be the root of the soundbar problems. Reconnecting them correctly and securely should solve your dilemma.
2. Next, check if the soundbar is configured to the right source. If the audio settings select a different source, you won’t hear anything from the soundbar. This scenario also applies if your source isn’t powered on.
3. Then, select the soundbar as your primary audio source. Sometimes, it’s also a matter of TV settings. These configurations should allow the device to detect external speakers.
4. Other than that, a bad Bluetooth connection could interfere with sound production if you have a wireless setup. Our team suggests disconnecting and reconnecting the soundbar’s Bluetooth functions to make it work.
5. Should these steps prove ineffective, it’s time to opt for a soft reset. For this process, you must disconnect all cables from the TV and soundbar. Don’t put it back immediately and wait for at least two minutes. If it’s a matter of electrical interference, your soundbar should work fine after this.
6. Last but not least, you can do a hard reset if all else fails. After turning the device off, you must press the Play/Pause button until INIT OK appear on display. And then, release the buttons and turn on the Samsung [1] soundbar again.
How to Fix the Soundbar That Has No Sound
As previously stated, you must enable external speaker options on your TV instead of internal audio settings. If you don’t do this, there’s a high chance that the TV’s audio will interfere with the soundbar.
If adjusting the volume via remote doesn’t work, you should try replacing its batteries. An uncleaned transmission window could also cause it, so it’s best to wipe the remote’s top edge and bring it close to the soundbar.
Next, select the correct audio source from your TV settings. It could range from HDMI, Bluetooth, AUX, and Optical Audio.
No Sound With ARC
If your TV doesn’t support ARC, the HDMI cable won’t work, and no sound production will happen. You can check if your TV supports ARC by checking its HDMI label. If not, you can opt for digital optical connections.
Soundbar Won’t Connect to the TV
When experiencing TV connection problems, it can easily be resolved by turning off the device and waiting for ten minutes before turning it back on.
Unfortunately, this simple troubleshooting technique doesn’t always work. For such issues, you’ll need to resort to factory reset, which we’ll discuss below.
There are also very rare cases where a TV factory reset won’t do the trick. If that happens, there’s a high chance that you’re using the wrong cable to connect with the soundbar.
How Do You Factory Reset a TV?
- If resetting your soundbar won’t work, trying to reset your TV should solve the connection issues. All you need to do is turn it off and remove its power cable from the port.
- After that, hold down the OK and BACK buttons while pressing the TV’s power button simultaneously. Do this step for 30 seconds until the TV enters Android Recovery Mode.
- From there, you can use the up and down keys to select the factory reset function.
How to Connect a TV if a Reset Fails to Work
- Find out if the TV you’re trying to connect with the soundbar supports ARC configurations.
- If it doesn’t, using a different connection is highly recommended to make your soundbar work.
Soundbar Bluetooth Won’t Work
Establishing a Bluetooth connection between your TV and Samsung soundbar can be tricky if you’re unfamiliar with the wireless technology. But if you ask us, it’s a matter of knowing which buttons to push and selecting the right device.
Samsung TVs are naturally easier to connect as it already has SoundConnect options, but here’s a general gist of what you should do when you can’t connect the soundbar via Bluetooth.
How to Pair a Samsung Soundbar to a TV Correctly
- To pair your Samsung soundbar to a TV, hold and press the source control button on your speaker’s remote until the Bluetooth option appears on display.
- Continue pressing and only release your finger when you see the word BT PAIRING.
- After that, select the device you want to pair your soundbar with.
How to Use SoundConnect for a Samsung TV
- You can activate Samsung’s SoundConnect by browsing the TV’s settings, exploring the Audio menu, and clicking the Speaker Settings.
- Find the TV SoundConnect from the options and select it. By doing this, your TV will allow an audio connection to your Samsung soundbar.
Conclusion
Finding your Samsung soundbar not working could lead to pricey repair, so it’s wise to know the basic troubleshooting steps to avoid wasting money on what you can resolve.
However, our engineers still recommend consulting your user manual upon encountering these issues. After all, it’s always wise to have more than one reference to handle technical difficulties.
