So you set up your movie, but you quickly realize you can’t connect your LG Smart TV to the WiFi. Or maybe you can connect it to the access point but the connection keeps dropping.
There are several ways to fix this and our technical team will go through each one of them. We also added more tips and options to try to get your LG Smart TV back to connecting to WiFi as soon as possible.
Troubleshooting LG TV Not Connecting to WiFi Issue
Fix #1: Reboot Your Router
Before you begin looking at your LG TV for any issues, you might want to check your Wi-Fi router first.
Check your other devices and if nothing is able to connect to your wireless router, then the problem has nothing to do with your TV. Here are the steps to reboot your router:
- Keep your router on.
- Get a paperclip and find the reset button.
- Use the paperclip to hold the reset button for 30 seconds.
- Release the button and wait for the router to restart.
If this fails and you still don’t have internet access, you might want to buy a new router for your Wi-Fi.
Fix #2: Power Cycling
If your LG Smart TV can’t connect to the Wi-Fi automatically, power cycle it to drain all residual energy in it.
All you need to do is hold the power button for 30 seconds before turning it off, then unplugging its power cord from the socket. After waiting a few minutes, turn it on again and see if you can connect to your WiFi.
Fix #3: Update Time and Date Settings
Updating your time and date settings might seem like an unusual solution, but for all you know, it could be set on the wrong date for some reason.
To update the time and date of your LG TV settings, all you have to do are the following things:
- Press the Home button then click the Settings icon.
- Go to All Settings then select General.
- Once you’re in General, choose the Time and Date option.
Once you do that, set the time and date manually and input your local time and date instead.
Fix #4: Change WLAN Network Band
Before you think about serious defects on your LG Smart TV, check your wireless network first.
It may be that your Wifi network is using an ISP on 5.0 GHz which can only work on LG TVs released before 2019. If so, you’ll have to change your network to run on 2.4 GHz. To do this you need to:
- Open your router’s settings on a web browser.
- Click the network icon.
- Find the Band icon and change it from 5.0 GHz to 2.4 GHz.
- Select Apply changes and close the settings.
When you’re done changing the Wi-Fi settings, reboot your router and check if you can connect your LG Smart TV to the WiFi.
Fix #5: Change DNS Settings
Changing the DNS [1] settings of your WiFi could network could fix your LG TV not connecting to WiFi. Here’s how to do that:
- Open Settings and select Network Settings.
- Find the Wired Connection option and select Edit
- Find the current DNS Server setting and edit it.
- Uncheck the Set Automatically tickbox.
- Enter 8.8.8.8 into the DNS Server text box then click Connect.
You can also check other DNS Servers to choose from aside from the 8.8.8.8 server if it doesn’t work.
Fix #6: Connect to the Right WiFi Network
Maybe there is no WiFi issue on your TV. Check your WiFi and look if they have a Guest Network that you’ve been accidentally connecting to.
If so, turn off that feature and connect to your Wi-Fi as usual.
Fix #7: Use an Ethernet Cable
If you can’t connect to your Wi-Fi through wireless means, you could always connect your LG Smart TV directly to your router. You can do it by attaching a cable from the router to your Smart TV through the ethernet port on the back of your LG Smart TV.
Fix #8: Unblock Your MAC Address
Sometimes, your MAC address could be blocked by your internet service provider. But that’s not something you need to pull your hair over. All you need to do is whitelist it.
All you have to do is go to Settings, go to General, and find the MAC Address in the About This TV section.
You can contact your internet provider to unblock it, or you could do it yourself by changing your router settings.
Fix #9: WiFi Router Location
Maybe it’s not about the connection, but the proximity of your router to your LG TV. Simply put the router closer to your LG TV and see if that works.
Interference Issues
Check if there are no other devices close to your router that could cause interference to the signals.
Things like microwaves, cordless phones, baby monitors, and other Bluetooth devices should be moved away so they don’t interfere with your Wi-Fi connection.
Aside from that, you could have another router working on the same frequency. This is most common if you live in an apartment. Change the frequency and check if that works.
Fix #10: Update LG TV Firmware
Smart TVs will need an update once in a while, and your LG Smart TV is no different.
You can update it by going to Settings, clicking the General tab, and finding the About this TV icon. Go to the Check for Updates icon and Update Your TV.
Fix #11: Get a Streaming Stick
While this will cause you to spend a bit more money, streaming sticks can help you connect to Wi-Fi networks. It’s also less expensive than changing the Wi-Fi module of your Smart TV.
Fix #12: Factory Reset Your LG TV
This is your last option to fix LG TV not connecting to WiFi issues.
By doing a factory reset to your LG Smart TV it will go back to its initial settings and possibly fix the problem.
- Go to Home, then choose the Settings button.
- Go to the General Settings and select Reset to Initial Settings.
Your LG TV will then shut down. After that, you can turn it on and check if you can connect to wireless networks.
(Buying a new television? Well, you can check out first the meaning of LG TV model numbers in order the get the best model for your needs)
What To Do if None of the Options Work?
If you’ve tried all the options and you still can’t connect LG Smart TV to your Wi-Fi network, follow these tips our technical team curated:
Physical Hardware Faults
If there’s no problem with the Wifi connection, maybe the reason why your TV isn’t connecting to WiFi is that there’s something wrong with the WiFi module.
This will be apparent if your TV says: WiFi is turned off. Turn on to connect WiFi.
If you just bought your LG TV, you can bring the new TV to be repaired under warranty. If the TV isn’t under warranty anymore, LG owners who are comfortable taking apart electronics can try fixing their own WiFi module.
Disconnecting Other Devices
Our team highly recommends disconnecting a few devices from your WiFi to fix interruptions on your WiFi connection. If you have so many wireless devices connected to WiFi, maybe your network can’t keep up with it.
Final Thoughts
There are many ways to fix your LG TV not connecting to WiFi networks but we’ve rounded up the easiest ways to fix that issue for your convenience.
Hopefully, you’ll be able to watch that long-awaited movie with your LG Smart TV successfully connected to the WiFi.
For more troubleshooting guides, you can check the list below:
